Summa Sessions

Communication – Part Three

Communication – Part Three

On today’s hump day Summa Session, we’re talking communication. Johnny led us off with some horror stories about communication failures at hospitals, which were extreme examples of the importance of communication. Ryan then discussed a very relevant quote, “Assume the person speaking knows something you don’t.” Our team is constantly talking to experts in their field, so every conversation should be treated as a learning opportunity. Danae then brought in the 5 love languages of graphic design and this sparked an idea of talking to clients about how they want to use each of the love languages in their projects. Chris then gave us 5 reasons why effective communication is important, and Nick finished us off talking about the importance of the other types of communication other than words- body language, tone, speed, enthusiasm. These account for 90% of the communication we have, while words are just 10%!

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Here at Summa Media, we like to hit the ground running in the morning. And there’s no better way to get the day going than with a quick little meeting with the Summa Fam to go over the goals of the day, pressing issues that might be coming up, and of course, some jokes and stories about our lives. One major idea we’ve started to implement is every member of the squad bringing one item related to an overall weekly topic, whether that be a tweet, an article, a post, an idea, a story, or just a thought that popped into their heads.

This process gets our juices flowing, with each person engaging with the others. It’s facilitated conversation, got us thinking about our own business in new ways, and is also a great way to get everyone ready for their day of constant collaboration and innovation. The weekly topic can be broad, from problem solving to values, but everything that we share gets us talking, thinking, and participating in the morning conversation. That energy is carried throughout our day, ready for our customers, our fellow employees, and anything else that we may come across.