Summa Sessions

Communication – Part Two

Communication – Part Two

On today’s Summa Session, we’re still talking about communicating! Johnny led us off with a Forbes article on using storytelling in your business to connect emotionally to your clients, which’ll help retain them for longer. Danae then came in with a quote from the book Boundaries, which talked about responding instead of reacting. When you react, the control is with the other person, while responding keeps you in control. Chris then brought up some tips for being an engaged listener- did you know you should favor your right ear? Ryan talked about how communication has evolved throughout the years, from cave drawings to the smart phone, and how our connection with the world has gotten easier and easier. Nick finished us off with a discussion on the internal dialogue you have with yourself and how that affects your mindset.

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Here at Summa Media, we like to hit the ground running in the morning. And there’s no better way to get the day going than with a quick little meeting with the Summa Fam to go over the goals of the day, pressing issues that might be coming up, and of course, some jokes and stories about our lives. One major idea we’ve started to implement is every member of the squad bringing one item related to an overall weekly topic, whether that be a tweet, an article, a post, an idea, a story, or just a thought that popped into their heads.

This process gets our juices flowing, with each person engaging with the others. It’s facilitated conversation, got us thinking about our own business in new ways, and is also a great way to get everyone ready for their day of constant collaboration and innovation. The weekly topic can be broad, from problem solving to values, but everything that we share gets us talking, thinking, and participating in the morning conversation. That energy is carried throughout our day, ready for our customers, our fellow employees, and anything else that we may come across.